Streamlining Healthcare Operations for Improved Efficiency
At ScribeEMR, we understand the administrative burden that healthcare providers face. Our Virtual Medical Office Services (VMOS) are designed to offload these tasks, allowing you to focus more on patient care. With VMOS, your practice can experience optimized processes, reduced costs, and increased revenue—all while maintaining compliance with industry standards.
Why Choose ScribeEMR's VMOS?
- 24/7 Coverage & Support: Our VMOS team works round the clock, ensuring your operations never miss a beat—even during holidays or late nights.
- Cost-Effective Solutions: Delegate non-clinical tasks to our expert team and reduce costs significantly. Enjoy financial savings and optimal resource allocation.
- 100% Coverage Guarantee: Say goodbye to staffing shortages. We provide reliable coverage to ensure uninterrupted administrative support for your practice.
- Expertise in EMR Systems: Seamless integration with over 48 EMR systems, including NextGen, AthenaHealth, MEDENT, Epic, and Cerner.
- Certified & Compliant: At ScribeEMR, compliance and data security are at the forefront of our services. We utilize ZOOM Healthcare for all virtual interactions, ensuring fully encrypted communication that meets HIPAA standards. Our commitment to compliance is further supported by our certifications, including HIPAA (audited by PwC), KLAS, and ISO, ensuring that all patient information is managed with the utmost confidentiality and care.
Our VMOS Services
- In-Network Referral Services: Streamline your referral process and reduce revenue leakage. Our approach enhances coordination and can lead to a 10-15% improvement in patient satisfaction and revenue generation.
- Efficient Chart Preparation: Improve your chart preparation process to boost provider efficiency by up to 20%, allowing for more patient consultations and increased revenue.
- Fax Management: Refine communication and administrative efficiency with our secure fax management. This service can reduce administrative tasks by 10%, improving staff productivity.
- Patient Registration: Create a seamless patient experience from the start. With our registration service, expect a 5-10% increase in patient satisfaction, helping to attract and retain more patients.
- Medical Record Filing: Our team handles both physical and digital patient records, ensuring accurate filing and easy retrieval. This service is fully HIPAA-compliant and can free up 10-15% of admin time previously spent on manual filing.
- Prior Authorization: Optimize your prior authorization process to reduce treatment delays. Our service can potentially increase patient satisfaction and improve revenue by 10-15%.
- Appointment Confirmation: Minimize no-shows and cancellations with our patient appointment confirmation service. Enhanced scheduling can lead to a 10-20% increase in scheduling optimization and revenue.
- Patient Claims Management: Reduce claim denials and improve cash flow by up to 15% through our proactive claims management.
- Proactive Patient Follow-ups: Our advanced follow-up system ensures patient engagement, resulting in a 10-20% increase in revenue by encouraging patients to utilize additional services.
How We Make a Difference
Medically Informed Team
Although we focus on non-clinical operations, our team has a medical background, providing a seamless bridge between clinical and non-clinical aspects for better efficiency.
Efficient Resource Allocation
Free your clinical staff from administrative burdens, allowing them to dedicate their time and expertise to patient care.
Absolute Coverage
Staffing and recruitment challenges are a thing of the past with our 100% coverage guarantee.
Certified Excellence
ScribeEMR takes pride in maintaining the highest standards of security and compliance. We use ZOOM Healthcare solutions, a HIPAA-compliant platform, for all virtual interactions, guaranteeing encrypted and secure communications. With certifications including HIPAA (audited by PwC), KLAS, and ISO, we ensure that your practice’s data is safeguarded, enhancing the trust and reliability of our services.
Frequently Asked Questions (FAQ)
1. How does VMOS improve my practice's efficiency?
Our VMOS services handle essential non-clinical tasks like chart preparation, referral management, and patient follow-ups, freeing your staff to focus on patient care. With services like fax management and medical record filing, you can potentially increase operational efficiency by 20-40%.
2. Can VMOS reduce claim denials and improve cash flow?
Yes! Our patient claims management service ensures accurate claim submission, reducing denial rates and increasing cash flow by up to 15%.
3. What EMR systems does ScribeEMR support?
Our team is proficient in 48 EMR systems, including NextGen, AthenaHealth, MEDENT, Epic, and Cerner, ensuring seamless integration with your practice’s workflows.
Testimonials
My virtual assistant is doing great, His work ethic and attention to detail remains outstanding. We appreciate all that he does. He is flexible and, when asked to complete tasks in an expedited manner, he does so without hesitation. He prioritizes tasks allowing the practice to flow and allowing us the ability to take a step back and having confidence that the work is being completed without additional supervision on our side.
My Virtual Assistant has been doing a great job and communicating authorizations through telephone encounters. Per our billing company, we have not had any procedures done that were unable to bill for not having codes authorized. Your constant communication and easy access are appreciated. All staff from ScribeEMR that are part of our team are dedicated to answering in a timely manner and solving whatever issues arise.
Type of Service: Call Center Services
Fabulous! Agents are patient, they let the pt know when its not in their control and pass the message promptly. Thank you for being so diligent. Your dedication and commitment to excellence and immediate communication and feedback.
