ScribeEMR

Scribe Virtual Assistance USA, ScribeEMR

Virtual Assistant

Virtual Assistant

Virtual Support for Ancillary Services

As the paradigm shift continues to occur across the healthcare industry with more digital solutions managing various aspects of processes and data, healthcare providers and facilities are beginning to deploy the use of virtual medical assistants to shoulder the burdensome administrative and non-clinical tasks.

A virtual assistant should not be confused with an AI-driven tool for performing automated tasks. The virtual assistant is a highly skilled, qualified, and well-trained person who helps a healthcare provider with administrative, clerical, and customer support tasks such as scheduling appointments, engaging the patient to help manage referrals, prior authorizations, physician in-box management, etc.

Issues with Provider Managing both Clinical and Non-clinical Tasks:

Lack of Communication

Not enough time to respond to messages; reduced engagement with the patient in a visit

Fatigue and Burnout

Overwhelming demands of caring for the patient on top of managing  endless clerical tasks

Decreased Quality of Healthcare

Lack of focus on delivering quality healthcare with burdensome non-clinical tasks

Seamless Workflow & Improved Patient's Experience

A Virtual Assistant orchestrates the processes between healthcare provides, payers and patients. Communication and follow-through are paramount to ensure a patient’s continuum of care. And our Virtual Assistants offer massive improvement in the overall delivery of healthcare and the patient experience.

Seamless Workflow & Improved Patient's Experience

A Virtual Assistant orchestrates the processes between healthcare provides, payers and patients. Communication and follow-through are paramount to ensure a patient’s continuum of care. And our Virtual Assistants offer massive improvement in the overall delivery of healthcare and the patient experience.

Why a Virtual Assistant?

Save in-house Resources

Free yourself and your in-house team from tedious administrative duties and focus on what matters  most.

Contact-less Service

With a Virtual Assistant, you have reduced in-house staff to help mitigate transfer of Covid-19.

Save in-house Resources

Free yourself and your in-house team from tedious administrative duties and focus on what matters  most.

Contact-less Service

With a Virtual Assistant, you have reduced in-house staff to help mitigate transfer of Covid-19.

Avoid Associated Costs

Outsourcing a Virtual Assistant reduces headcount, payroll, benefits and the headache of managing employees in general.

Paradigm Shift towards Digital

With the use of completely digital solutions like EHRs, RCMs, etc., and increased use of telemedicine, a Virtual Assistant integrates easily.

Avoid Associated Costs

Outsourcing a Virtual Assistant reduces headcount, payroll, benefits and the headache of managing employees in general.

Paradigm Shift towards Digital

With the use of completely digital solutions like EHRs, RCMs, etc., and increased use of telemedicine, a Virtual Assistant integrates easily.

Constant Backup

ScribeEMR manages the Virtual Assistant and ensures a trained is always available (illness, vacation, etc.).

Increased Availability

Your Virtual Assistant is available using a number of remote collaboration tools to help deliver unrelenting focus on the job at hand.

Constant Backup

ScribeEMR manages the Virtual Assistant and ensures a trained is always available (illness, vacation, etc.).

Increased Availability

Your Virtual Assistant is available using a number of remote collaboration tools to help deliver unrelenting focus on the job at hand.

Deploying a ScribeEMR Virtual Assistant

One-Stop Solution to all your Clinical and Extra-Clinical Requirements

ScribeEMR offers highly qualified and skilled professionals as Virtual Assistants to provide non-clinical support to healthcare providers, office staff and patients. We gather succinct information on the various back-office requirements that our resource will need to fulfill, and implement a strategy to deliver the support in the most effective and proficient manner possible.

Gauging your need thoroughly

A comprehensive Discovery Call gauges your requirements and how we can contribute. Different strategies are formulated and executed as per your needs.

Expert Assistants

Expert Virtual Assistants of ScribeEMR are well-versed with clinical and administrative workflows. They understand the demands of physicians and responsibly carry out the tasks assigned to them.

Gauging your need thoroughly

A comprehensive Discovery Call gauges your requirements and how we can contribute. Different strategies are formulated and executed as per your needs.

Expert Assistants

Expert Virtual Assistants of ScribeEMR are well-versed with clinical and administrative workflows. They understand the demands of physicians and responsibly carry out the tasks assigned to them.

Advanced Tools

ScribeEMR provides its Virtual Assistants with powerful state-of-the-art tools, enabling them to keep track of the patient’s messages, appointment, and referrals throughout the care continuum.

Highly Skilled Workforce

Extensive canvassing is done when recruiting our Virtual Assistants only those individuals who have exemplary communication and managerial skills are hired.

Advanced Tools

ScribeEMR provides its Virtual Assistants with powerful state-of-the-art tools, enabling them to keep track of the patient’s messages, appointment, and referrals throughout the care continuum.

Highly Skilful Workforce

Extensive canvassing is done when recruiting our Virtual Assistants only those individuals who have exemplary communication and managerial skills are hired.

Rigorous Training

Virtual Assistants are provided comprehensive training across EHRs, RCMs, and other healthcare portals, ensuring effective communication and execution of a wide range of administrative tasks.

Offering Smoother Workflow

Our Virtual Assistants ensure communication of any necessary information to the patient as well as providers before a visit. Further, they efficiently update status post the appointment as needed.

Rigorous Training

Virtual Assistants are provided comprehensive training across EHRs, RCMs, and other healthcare portals, ensuring effective communication and execution of a wide range of administrative tasks.

Offering Smoother Workflow

Our Virtual Assistants ensure communication of any necessary information to the patient as well as providers before a visit. Further, they efficiently update status post the appointment as needed.

Customized Solutions

The Virtual Assistant is provided with detailed information about a provider and its facility, enabling seamless, customized assistance as per your workflow.

Robust Administrative Support

Our professionals are trained to offer assistance in clerical and administrative tasks such as fax routing, insurance eligibility verification and prior authorizations.

Customized Solutions

The Virtual Assistant is provided with detailed information about a provider and its facility, enabling seamless, customized assistance as per your workflow.

Robust Administrative Support

Our professionals are trained to offer assistance in clerical and administrative tasks such as fax routing, insurance eligibility verification and prior authorizations.

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s confirmed written consent.

HIPAA Compliance

All ScribeEMR Virtual Assistant professionals attend are well-versed in HIPAA and attend required HIPAA training through our Learning Management System

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s confirmed written consent.

HIPAA Compliance

All ScribeEMR Virtual Assistant professionals attend are well-versed in HIPAA and attend required HIPAA training through our Learning Management System

Resources For You

Resources For You

CLIENT TESTIMONIALS

“I am amazed at how quickly the providers are now closing charts. I will report that last week, our providers were able to successfully lock 99% of their encounters in a timely fashion, most definitely a first for our organization and is directly related to ScribeEMR’s ability to assist our once struggling providers.”

John Sivon – Interim CFO
Langley Health

“I am very satisfied with ScribeEMR & the services they have offered me. As someone who has been involved in patient care for many years, I know the challenges of clinical documentation. With ScribeEMR, I do not need to worry about spending any time looking through a patient’s chart but can give my sole attention on that person, where it truly belongs. My scribe is very good at capturing all my clinical encounters in an appropriate fashion as well as doing other non-clinical tasks so that I am able to spend more quality time with my family.”

Harold Cates Jr. MD, Orthopedic Surgeon
Tennessee Orthopaedic Clinics