Referral Coordination
Referral Coordination
Offer Continuum of Care with Referral Coordination
When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.
Offer Continuum of Care with Referral Coordination
When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.
Optimal coordination involves:
Optimized Continuum of Care
Inter-provider Communication
Integration of Service Delivery
Breakdown in Referral Coordination can result in:
Delayed diagnosis and treatment
Repeated/Unnecessary Testing
Increased risk of Litigation
Why Referral Coordination?
Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service. Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.
- Reassure patients regarding their referral appointments.
- Streamline communication among primary care physicians and the specialist.
- Enhance referral completion.
- Maintain up-to-date medical records for easier insurance verification
- Ensure correct treatment by quickly setting up an appointment with the specialist
- Eliminate unnecessary hassle with unwarranted testing
- Secure consulting visit records and present to the Referring Physician
Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service. Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.
- Reassure patients regarding their referral appointments.
- Streamline communication among primary care physicians and the specialist.
- Enhance referral completion.
- Maintain up-to-date medical records for easier insurance verification
- Ensure correct treatment by quickly setting up an appointment with the specialist
- Eliminate unnecessary hassle with unwarranted testing
- Secure consulting visit records and present to the Referring Physician
Why ScribeEMR?
Faster Coordination of Referral Appointment
ScribeEMR has hired highly qualified Referral Coordinators, who track every bit of relevant information regarding the referrals set up by the primary care provider, work with insurance companies to share essential patient information and secure authorizations, and ensure that the patient presents to the referral appointment.
Powerful Referral Management System
ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.
Establish Trusted Referral Networks
Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.
Powerful Referral Management System
ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.
Establish Trusted Referral Networks
Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.
Improved Patient Verification
Our Coordinators are trained to gather and verify insurance information by paying attention to the details.
Smoother Transition of Care
Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.
Improved Patient Verification
Our Coordinators are trained to gather and verify insurance information by paying attention to the details.
Smoother Transition of Care
Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.
Maintain & Update Records
We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.
HIPAA Compliant
We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.
Maintain & Update Records
We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.
HIPAA Compliant
We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.
Utmost Adherence to Confidentiality
We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.
Robust Administrative Support
In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.
Utmost Adherence to Confidentiality
We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.
Robust Administrative Support
In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.