ScribeEMR

Referral Coordination

Referral Coordination

Offer Continuum of Care with Referral Coordination

When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.

Offer Continuum of Care with Referral Coordination

When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.

Optimal coordination involves:

Optimized Continuum of Care

Inter-provider Communication

Integration of Service Delivery

Breakdown in Referral Coordination can result in:

Delayed diagnosis and treatment

Repeated/Unnecessary Testing

Increased risk of Litigation

Why Referral Coordination?

Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service.  Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.

Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service.  Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.

Why ScribeEMR?

Faster Coordination of Referral Appointment

ScribeEMR has hired highly qualified Referral Coordinators, who track every bit of relevant information regarding the referrals set up by the primary care provider, work with insurance companies to share essential patient information and secure authorizations, and ensure that the patient presents to the referral appointment.

Powerful Referral Management System

ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.

Establish Trusted Referral Networks

Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.

Powerful Referral Management System

ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.

Establish Trusted Referral Networks

Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.

Improved Patient Verification

Our Coordinators are trained to gather and verify insurance information by paying attention to the details.

Smoother Transition of Care

Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.

Improved Patient Verification

Our Coordinators are trained to gather and verify insurance information by paying attention to the details.

Smoother Transition of Care

Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.

Maintain & Update Records

We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.

HIPAA Compliant

We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.

Maintain & Update Records

We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.

HIPAA Compliant

We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.

Robust Administrative Support

In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.

Robust Administrative Support

In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.

Resources For You

Resources For You

CLIENT TESTIMONIALS

“I am amazed at how quickly the providers are now closing charts. I will report that last week, our providers were able to successfully lock 99% of their encounters in a timely fashion, most definitely a first for our organization and is directly related to ScribeEMR’s ability to assist our once struggling providers.”

John Sivon – Interim CFO
Langley Health

“I am very satisfied with ScribeEMR & the services they have offered me. As someone who has been involved in patient care for many years, I know the challenges of clinical documentation. With ScribeEMR, I do not need to worry about spending any time looking through a patient’s chart but can give my sole attention on that person, where it truly belongs. My scribe is very good at capturing all my clinical encounters in an appropriate fashion as well as doing other non-clinical tasks so that I am able to spend more quality time with my family.”

Harold Cates Jr. MD, Orthopedic Surgeon
Tennessee Orthopaedic Clinics